It's important to be clear and helpful, maybe suggest alternatives like free version of the software if available, or recommend legal options where they can purchase it. Avoid any technical jargon but keep the tone professional and concerned for their security. Also, make sure not to use bullet points as per the instructions. Keep the response in the same language as the query, which is English here. Need to ensure the response is comprehensive but concise, covering all key points without being too verbose.